Membership agreement.
The Fitmill Blackburn Ltd. Entrance B, Unit 1AF, Roe Lee Business Park,
Blackburn BB1 9SU.
Contract salient points:
*the contract is a rolling 30days period with a 30day termination period from membership due date (see below for details).
*An initial 6month contract is in place for all memberships unless paying specifically for the rolling monthly rate.
*An initial 6month period will be in place if you have decided to immediately move into a memberships monthly rate. Thereafter a 30days contract will be in force.
*contract cancellation requests must be in writing via email
to Nick@thefitmillblackburn.co.uk Social media messages will not be accepted.
*payments will be taken by automated direct debit or card payment on
1st every month.
*if membership payments are not received the member’s
ability to book classes will be withdrawn unless prior notification is given. The club reserves the right to charge admin fees if action is required to pursue outstanding fees.
*in the instance of the club cancelling the membership, the club also reserves the right to remove the individual from any private access areas associated with the group.
*customers wishing to join the membership system will pay the first monthly membership pro-rata, via card payment. (ie if you join part way through a month, you will only be requested to pay a part monthly membership fee for that month).
*Any promotional memberships will be linked to the ongoing membership and must be cancelled in the same way a normal membership would be. (Eg. If there is a buy one month, get one month free offer, the payments would continue into the third month, unless cancelled).
*all members must conduct themselves in a polite and
considerate manner. Any behaviour falling short of acceptable conduct will be
considered by representatives of the gym, as to the continuance of that person’s
membership.
*whilst we endeavour to complete all classes within the
timetable there may be occasions where this is not possible. As much notice as
possible will be provided via social media channels only.
*as the company evolves the timetable will change
accordingly. No refunds will be provided for membership upon change.
*the membership agreement is for one person only (YOU) and cannot be transferred.
*All members must put a clear facial photograph on their accounts via the Clubright app. If there are cultural or religious grounds as to why this is not possible please speak to the club.
*COVID has brought the possibility that the gym will be
closed on occasion. When this occurs all sessions will then be placed online.
Partial refunds will not be available for the month and normal cancelation
procedures must be followed.
YOUR INFORMATION:
Privacy Policy The protection of your data and its use is
important, and we want you to understand what information we hold, how we use
it and what your rights are. This
privacy policy explains how we collect information, what we use the information
about you for, the basis on which we collect it and your rights.
The information we hold is collected and managed by The
Fitmill Blackburn Ltd. The website and agreements are
all owned by The Fitmill Blackburn Ltd. Our registered
office is at The Fitmill Blackburn Ltd, Unit 1AF Roe Lee Business Park, Blackburn BB1 9SU.
You can contact us raise any questions about your data via
the email address – nick@thefitmillblackburn.co.uk
THE PERSONAL INFORMATION WE COLLECT AND HOLD Website data:
We will collect data such as your name, address, email address and telephone
details on enquiry form completion.
HOW WE USE AND DISCLOSE PERSONAL INFORMATION We use your
personal data for the following purposes:
• Assessing a contact form and responding to an enquiry
HOW LONG WILL WE HOLD YOUR PERSONAL INFORMATION?
Where we have personal information which you have consented
for us to use we will hold it for the period the consent remains in force and
any other period we need for regulatory or other legal reasons. You may remove your consent at any time.
To add, update or delete any information we hold please
contact us on the details below. We’ll then update your records as appropriate.
Please see below in relation to your rights to have data
erased, rectified or for you to access it and for you to object to any processing
or to transfer it.
YOUR RIGHTS You have a number of rights in relation to your
personal information.
These are:
• The right to confirm if we are using data about you and to
access details about what we are using and how; • The right to lodge a
complaint with the Information Commissioners Office; • The right to request we
rectify any inaccurate data corrected or to have data which is incomplete for
the purpose we hold it completed; • The right to be forgotten. Which is the
right to ask us to delete information about you and if it is appropriate to do
so we will do so; • The right to restrict what we do with data in specific
circumstances, including where the accuracy of the data is contested,
processing is unlawful but you do not want us to erase the data or if we only
need the data to meet legal requirements; • The right to receive the data we
hold about you in a format you can use to transfer the data electronically
elsewhere. You are also able to withdraw any consent you have provided for use
to use your data at any time. This is
opting out and the process is set out below.
GENERAL Your privacy and data protection is important to us
and we comply with all aspects of the Data Protection legislation and ensure
that any third parties we engage do so. You can find out more about your rights
to data from the Information Commissioners Office.
We’re based in the UK and your information will not be
transferred outside the European Economic Area.
COOKIES When you visit our website (when in use), we may
store some information (commonly known as a “cookie”) on your computer. Cookies
are pieces of information that a site transfers to your hard drive to store and
sometimes track information about you. Cookies are specific to the server that
created them and cannot be accessed by other servers, which means that they
cannot be used to track your movements around the web. Passwords are not stored
in cookies.
HOW WE USE COOKIES A cookie helps you get the best out of
our website and helps us to provide you with a more customised service.
Cookies expire once you close your browser.
You can block or erase cookies from your computer if you
wish.
TERMS &
CONDITIONS
Membership management services provided by Clubright and Stripe
pay.
PRINCIPLE TERMS 1.
This agreement is an agreement between you, us and stripe
pay Ltd. This agreement commences once
you have indicated your acceptance in the Declaration section of this sign up
process. We consider your acceptance by virtue of attending classes and/or
5days after your sign up.
2. Your membership starts immediately.
3. You will be entitled to all the rights and privileges
exercisable for the Type of Membership chosen, subject to your timely payment
of the fees and charges set out below and the successful processing of your payment
instruction.
4. Stripe pay provides payment services to you and
administers our agreement with you, in consideration for which you agree to pay
all the fees and charges associated with your Membership and set out below to Stripe.
FEES AND CHARGES
5. The Joining Fee / Initial Payment is due and payable
immediately on execution of the agreement and is not refundable other than in
the event of breach or negligence by us.
6. Your obligations to Stripe include payment of the required
membership amount. You are obligated to make the payments on the 1st Payment Date and then every month thereafter.
You are obligated to make every payment regardless of non attendance, except
where the Agreement is cancelled in accordance with the cancellation terms.
7. Once you have completed the first payment we will
automatically continue collecting Payment Amount every month.
8. If you cancel your contract with us and wish to rejoin, you will not be entitled to any offer/reduced membership that you may have previously been entitled to.
9. In the event of pursuing outstanding membership fees, The Fitmill (and/or) representatives reserve the right to charge reasonable admin fees. These will not exceed £15 per letter sent and or £15 per hour or part hour in the continuance of the proceedings.
FREEZING
9. Temporary Illness or Injury: This agreement may be frozen
in the event of a temporary illness, injury or medical condition which in the
written opinion of a doctor or other suitably qualified medical practitioner
prohibits exercise for a period of time. Please note – ANY Freeze will not be
effected until the appropriate proof is provided and received (in writing or
via email).
GENERAL TERMS
10. You agree to comply with the Rules of Membership which
are displayed above also relating to opening hours, use of facilities and your
conduct. We may make reasonable changes to these Rules at any time provided we
give you reasonable advance notice of the change.
11. If we take no action or let you off any breach of this
agreement or give you extra time to pay or comply, it will not stop us
enforcing the terms of this agreement strictly at a future date.
12. We will do our best to resolve any disputes over this
agreement. If you wish to take court proceedings against us you must do so
within the United Kingdom. Relevant UK law will apply.
13. If any part of this agreement is disallowed or found to
be ineffective by any court or regulator, the other provisions shall continue
to apply
14. We may terminate this agreement with immediate effect on notice to you if you are in breach of the Clubs Rules (i.e. Stealing or other criminal activities within the facility). In this event you will not be liable to pay any further Direct Debit Payments, provided such breach is not deemed by us to have occurred primarily in order to qualify you for a refund.
12 Week / 6 Week / 28 day Body Transformation Money Back Guarantee
We offer a money back guarantee for our kickstart and transformation packages. By enrolling into the program you are agreeing to pay any registration fee and all membership fees for the duration of the program. Participants will then be automatically enrolled on a continual membership program (ALL ACCESS) and normal cancellation procedure must be followed.
The following must be satisfied in order to qualify for the money back guarantee.
a)participants must record all food intakes via myfitness pal on every single day of the program.
b)participants must ensure they are in a calorie deficit each week (an average for the full week is acceptable).
c)participants must train at least 3x per week (3 individual days) evidence must be presented for those not done in class time).
d)if participants are not losing weight or feeling like their goals are being hit, by at least the halfway point they must communicate with the course lead and seek advice.
e)all membership fees must be paid on time.
f)failure to adhere to the above will invalidate the guarantee.
CANCELLATIONS
1) contract cancellation requests must be in writing via email to Nick@thefitmillblackburn.co.uk - social media messages will not be accepted.
2)
3) payments will be taken by automated direct debit or card payment on 1st every month, or on the anniversary of joining.